Incident Response Playbook for SMBs

Overview

When a security incident occurs, every minute counts. This playbook gives your team a clear, actionable plan for handling cybersecurity incidents — from initial detection through full recovery and post-incident review.

What’s Included

• Preparation checklist — Establish your incident response team, communication channels, and tools before an incident occurs
• Detection and analysis procedures — How to identify and classify security events
• Containment strategies — Immediate steps to limit damage for common incident types
• Eradication and recovery steps — Remove threats and restore normal operations
• Post-incident review template — Document lessons learned and improve your defenses

Incident Types Covered

• Ransomware and malware infections
• Business email compromise
• Data breaches and unauthorized access
• Denial of service attacks
• Insider threats

Who This Is For

IT managers, security teams, and business owners at organizations with 50 to 500 employees who need a practical incident response plan that works without a dedicated security operations center.